Privacy Policy

    Last updated: January 27, 2026

    Introduction

    CreditMatch UAE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website creditmatchuae.com (the "Site") and use our services.

    Please read this privacy policy carefully. By using the Site, you consent to the practices described in this policy.

    Information We Collect

    Information You Provide

    When you use our quiz or contact us, we may collect:

    • Name and email address (when provided for results or newsletter)
    • Quiz responses (salary range, preferences, lifestyle choices)
    • Feedback and correspondence

    Information Collected Automatically

    When you visit our Site, we automatically collect:

    • Device information (browser type, operating system)
    • Usage data (pages visited, time spent, click patterns)
    • IP address and approximate location
    • Referral source

    How We Use Your Information

    We use collected information to:

    • Provide personalized credit card recommendations
    • Improve our quiz and matching algorithms
    • Send newsletters (only if you opt in)
    • Respond to inquiries and support requests
    • Analyze site usage and improve user experience
    • Detect and prevent fraud or abuse

    Cookies and Tracking

    We use cookies and similar tracking technologies to enhance your experience:

    • Essential cookies: Required for site functionality
    • Analytics cookies: Help us understand how visitors use the Site
    • Preference cookies: Remember your settings and choices

    You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

    Information Sharing

    We do not sell your personal information to third parties.

    We may share information with:

    • Service providers: Companies that help us operate our Site (hosting, analytics)
    • Legal requirements: When required by law or to protect our rights
    • Business transfers: In connection with a merger or acquisition

    Important: When you click a link to a bank's website, you leave our Site and their privacy policy applies. We do not share your quiz responses or personal information with banks unless you explicitly authorize it.

    Data Security

    We implement appropriate technical and organizational measures to protect your information, including:

    • HTTPS encryption for all data transmission
    • Secure data storage with access controls
    • Regular security reviews

    However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

    Data Retention

    We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Quiz responses are retained to improve our service; you can request deletion at any time.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your information
    • Opt out of marketing communications
    • Withdraw consent at any time

    To exercise these rights, contact us at hello@creditmatchuae.com.

    Third-Party Links

    Our Site contains links to bank websites and other third parties. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

    Children's Privacy

    Our Site is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

    Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us:

    Email: hello@creditmatchuae.com
    Location: Dubai, UAE